416.629.6936

HOW TO BOOK YOUR APPOINTMENT - PLEASE READ CAREFULLY BEFORE MAKING AN APPOINTMENT

Booking online is the preferred and quickest way to make an appointment.  By booking an appointment with us, you agree to the following terms:

You will need a valid credit card to secure your reservation.  Please note we accept VISA and MASTERCARD, but not AMERICAN EXPRESS (although the online system will capture your AMERICAN EXPRESS, your appointment will not be booked).  Your credit card information is captured through a third party secure server. 

Your credit card will not be charged at this time.  It is only to secure your appointment.

We respectfully ask that you give us at least 24 hours notice if you must cancel an appointment or reschedule.  Late cancellations and no-shows are subject to the full fee of the appointment.

You will receive a reminder email 24 hours prior to the scheduled appointment time.  Should you need to cancel, simply call (and leave a message if there is no answer), or send us an email to notify us of the cancellation.  Both voicemail and email are time stamped.

If you wish to reschedule, first cancel the original appointment, and then go online to book the appointment for another time.

HOW TO BOOK:

Simply click on the 'BOOK NOW' button  and choose the service you wish.

For details on our Stylist and Master Stylist, see our 'About Us' page.

To put your name on a WAITLIST for a date that doesn't currently have an availability, send us an email with the information in the subject bar.  For example:  'WAITLIST for May 5 & 7, anytime after 5:30pm'.  Please put your contact information in the body of the email.

You can also call and leave a message to book an appointment, however it may take as long as 36 hours before we are able to respond to your message.  Please advise the best time to call you back in your voice message.  A credit card is still required when booking appointments over the telephone.

Is the day/time you want to booked for not available?  Send us an email with the topic: WAITLIST (and date and time you require) in the subject bar and we will try to accommodate you as best as we can.  Don't forget to include the best way to get a hold of you on short notice.

BY BOOKING AN APPOINTMENT ONLINE, YOU ARE AGREEING TO THE TERMS ON THIS PAGE.

    Make an Online Appointment

copyright © 2009 www.prettylashes.ca/www.prettyinthecity.ca all rights reserved. info@prettyinthecity.ca 416-629-6936